Terms of use

What PIUS is

PIUS, run by PIUS [to be completed before launch], lets businesses offer digital loyalty cards and lets customers keep all their cards in one account.

The loyalty programs, stamps, points and rewards are offered by each business, not by PIUS. PIUS provides the tool.

Your account

• Customers must be at least 16.
• Give correct information and keep your password to yourself.
• One account per person. An account is either a customer account or a business account.
• Tell us if you think someone else is using your account.

For customers

• PIUS is free for customers.
• Your personal QR code identifies you to a business. Do not share it or let others use it.
• Stamps, points and rewards have no cash value and cannot be exchanged or transferred.
• A reward is given by the business that issued it. If a business pauses, changes or ends its program, or closes, PIUS cannot give you the reward in its place.
• A business may welcome a limited number of customers, depending on its PIUS plan. When it is full, new customers cannot join its programs; cards you already have keep working.

For businesses

• You decide the rules of your programs and you are responsible for honouring the rewards your customers earned.
• Only add stamps or points for real purchases or visits, and only redeem a reward when you actually give it.
• You may use what PIUS shows you about your customers only to run your loyalty program. Do not copy it elsewhere or use it to contact customers outside PIUS.
• If your business is on the premium plan and has a running program, its name, logo, website, town and position on the map (from your address) appear on the Partners page that all PIUS customers can see. You can switch this off in the app. The website you give must be your own business’s and must not lead to anything unlawful or misleading.
• Each plan allows a number of customers: Free up to 50, Standard up to 500, Premium without limit. A customer counts once, however many of your programs they joined. When your business reaches its plan’s limit, new customers cannot join your programs until you move to a bigger plan; your existing customers’ cards, stamps, points and rewards always keep working, also after a move to a smaller plan.
• Prices and payment terms for businesses: [to be completed before launch].

What is not allowed

Do not misuse PIUS: no fake accounts, no stamps or rewards obtained by cheating, no attempts to access other people’s data or to disturb the service. PIUS may suspend or close an account that does.

Availability and liability

PIUS works to keep the service available and correct, but cannot promise it will never be interrupted. To the extent the law allows, PIUS is not liable for indirect losses, or for a business not honouring its own program. Nothing in these terms limits the rights the law gives you as a consumer.

Ending

You can stop using PIUS at any time. Customers can delete their account on the Account page of the website (it is erased after 15 days unless they log in again); businesses can delete theirs in the PIUS app, under Profile (also erased after 15 days unless they log in again). When a business’s account is erased, its loyalty cards and their unused rewards end; customers are told by email.

Changes and law

If these terms change in a way that matters to you, PIUS will tell you before the change applies.

Belgian law applies. If you are a consumer, you keep the protection of the law of the country where you live.